Thank you for taking the time to share your experience. We're truly sorry to hear that your order did not meet your expectations, especially after you had been looking forward to receiving your BUMPSUIT items.

Our Signature fabric is designed with a 4-way stretch to comfortably adapt throughout pregnancy, postpartum, and beyond, and we recommend selecting your regular pre-pregnancy size. However, we understand that every pregnancy and body shape is unique, and we're sorry the fit wasn't right for you.

We'd also like to clarify a few points for future customers. Your order was placed using our Mother's Day FORTHEMOMS promotion, which was advertised as a final sale event eligible for exchange or store credit only. Although your order fell under this policy, our Customer Support team made an exception by offering an exchange in an effort to help you find a better fit. Taxes on exchange orders are calculated based on applicable local tax regulations and are not additional fees retained by BUMPSUIT.

We're also sorry to hear that you received an incorrect replacement item. That is not the experience we strive to provide, and we understand how frustrating that must have been.

Finally, we'd like to address your concern regarding reviews. We value honest customer feedback and do not remove reviews simply because they are critical. Reviews are published after completing our standard moderation process.

We sincerely appreciate your feedback. While we're disappointed that we weren't able to provide the experience you expected, comments like yours help us continue improving our products, sizing guidance, and customer experience.